Herschel Supply Co
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Herschel Supply Co Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Herschel Supply Co has 1.5 star rating based on 12 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good product.
Cons: Everything else, Horrific customer service, Poor customer service.Recent recommendations regarding this business are as follows: "Watch out for customer service", "Love the company.", "Stay away", "Don’t expect any sort of decent customer service!", "Don’t order from Herschel.com".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Herschel Supply Co has 1.5 star rating based on 12 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good product.
Cons: Everything else, Horrific customer service, Poor customer service.Recent recommendations regarding this business are as follows: "Watch out for customer service", "Love the company.", "Stay away", "Don’t expect any sort of decent customer service!", "Don’t order from Herschel.com".
Most users ask Herschel Supply Co for the delivery of goods as a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Discounts and Special Offers and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Herschel Supply Co Reviews
"Broken luggage"
Got luggage from zappos, used once wheel fell off during traveling. I sent an email with pictures. This is my second luggage from your company and I had no...
"Poor customer service"
I applied for an exchange but didnt get any email confirmation. Tried to contact the customer service via phone but every time I get this response of could not...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I need four (4) replacement wheels for my Hard Case Suitcase.
Preferred solution: I just need replacement wheels (4), thanks.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Burlington, Vermont
Poor customer service
- Good product
- Poor customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Watch out for customer service
Victorville, California
Broken luggage
User's recommendation: Love the company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible Customer Service
They won’t contact me and I want my missing merchandise
- Everything else
Preferred solution: Deliver product or service ordered
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Because I ordered on 8/8 and you have not shipped my order
- Horrific customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t order from Herschel.com
Philadelphia, Pennsylvania
Because I ordered on 8/8 and you have not shipped my order
User's recommendation: Don’t expect any sort of decent customer service!!
Niagara Falls, Ontario
Return
Brampton, Ontario
Address to return item?
User's recommendation: What kind of company does not have someone to pick up the phone and help.a customer?
Stirling, Alberta
Problem with order
User's recommendation: Shop somewhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kozani, West Macedonia
Stickers
West Bloomfield Township, Michigan
My order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Do not purchase from here
Preferred solution: Full refund
Raleigh, North Carolina
Don’t buy from this company, bad customer service and slow to give refunds!
Huntersville, North Carolina
Never had worst customer service in my life
Paris, Ile-De-France
Backpack not suitable for laptops
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I wish I would've known this. I've been waiting on my going on now three weeks!!!!!